Kmart Tries Videogame User Reviews in Store

Kmart Tries Videogame User Reviews in Store

July 15, 2010

Kmart is trying something new in its stores related to game sales that some consumers may find useful: user reviews. Members of Kmart.com's MyKmart online community can submit reviews for game titles that could end up in stores, stuck on glass display cases.

Kmart suggest that members write short, concise and constructive reviews that the average consumer can understand. Reviews will be short and to the point – two sentences or so. Here's an example for a Red Dead Redemption review from a user:

"You'll hunt and search for treasure in a world teeming with danger. One of the best games of 2010."

I assume they will pick the best reviews though I have my doubts that negative reviews will find their place in stores, because bad reviews don't sell games. Perhaps I’m just too cynical..

More details can be found at MyKmart.

Source: Game | Life

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Re: Kmart Tries Videogame User Reviews in Store

Hah! You're not cynical enough. Amazon allows good and bad reviews, yet critical reviews are snowed under in an avalanche of fanboy fluff. I'm almost sure Kmart will censor the bad reviews. The sad thing is, they probably don't need to bother.

Re: Kmart Tries Videogame User Reviews in Store

No, you're not cynical.  This design of offering in-store expanded information and reviews is too easily manipulated.

I suggested before that several computer kiosks at various stores with direct links to sites that provide additional information, and both professional and customer reviews, such as, but not limited to, Gamespot, IGN, and others.  This benefits the impluse buyer.  It also allows access to information and reviews that are not retail biased. 

Such kiosks could be used for other media and products within the store as well.

Naturally, the system needs to be limited so that people don't just use them to general play on the internet.  Still, such devices would benefit customers who do a lot of "window shopping" and walk away because they don't know enough about a product while they are in the store, then later decide not to go back simply because it's a hassle.  Catching them in the store with the information they need that might help them make a decision then and there would be useful for both the retailer and the consumer.

Nightwng2000

NW2K Software

http://www.facebook.com/nightwing2000

Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Re: Kmart Tries Videogame User Reviews in Store

My question is: how are they going to determine which are troll/fanboy reviews from people who likely haven't played the game and which are genuine reviews.

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Debates are like merry go rounds. Two people take their positions then they go through the same points over and over and over again. Then when it's over they have the same positions they started in.

Re: Kmart Tries Videogame User Reviews in Store

I doubt this would work well, unless you can look up the info on your smartphone, or have a little lcd screen instead of just a piece of paper.

Re: Kmart Tries Videogame User Reviews in Store

I don't see this plan last for long. Maybe Kmart should rethink the user review stragity. 

http://www.magicinkgaming.com/

Re: Kmart Tries Videogame User Reviews in Store

Since when have user reviews actually been helpful?

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